Shipping policy
Shipping Policy
Processing Time Orders are processed within [1-3] business days. Orders placed on weekends or bank holidays will be processed on the next working day and leave via Logistics on Tuesday.
Shipping Rates & Delivery Estimates We offer the following shipping options within the UK:
- Standard Shipping (3-5 business days) – £[X]
- Express Shipping (1-2 business days) – £[X]
- Free standard shipping on orders over £[X]
International Shipping We currently [do not] ship internationally. For international orders, please note that customers are responsible for any customs duties, import taxes, or fees charged upon delivery.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Lost or Damaged Items If your order arrives damaged or goes missing, please contact us at [your email address] within [2] days of the expected delivery date and we'll do our best to resolve the issue promptly.
Questions? If you have any questions about your order, please get in touch at [your email address] or [your phone number].