Due to the complex temperature and packaging requirements for shipping kombucha bottles, we unfortunately cannot accept returns. If you experience an issue with your order, please email and we’ll do everything we can to resolve the issue.


You aim for our deliveries to get to you within 3 working days (Monday to Friday). You’ll be given a tracking number where you can get updates, and a delivery slot of 2 hours on the day.

Sometimes things take a little longer. We are working hard on getting your kombucha to you as fast as we can.

Please make sure that you keep your kombucha cool as it is alive with all of those gut loving cultures.