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Delivery & Returns

SATISFACTION GUARANTEED

If you experience an issue with your order, please email hello@twistedkombucha.co.uk and we’ll do everything we can to resolve the issue.

 

FULL REFUND POLICY

If you realise you are not the kombucha loving type, you can return any unused product to us for a refund. This is only available on your first purchase. The original packaging must be used and you must contact us within 7 days of receipt of your goods. Please notify us of the reason for the return by contacting us on the email address below.

You can either return items by recorded Royal Mail delivery or by a secure courier service. You will be responsible for these charges.

hello@twistedkombucha.co.uk 

 

Deliveries

As we are a small operation please allow us 3 – 5 working days to process your order.

Sometimes things take a little longer. We are working hard on getting your kombucha to you as fast as we can.

Please make sure that you keep your kombucha refridgerated. It is alive with all of those gut loving cultures which remain active at room temperature.

 

FREE Delivery

We offer free delivery to addresses in England, Wales & Scotland. For addresses in the Outer Hebrides and Northern Ireland there is a charge to cover the courier costs.

 

Twisted Kombucha Logo
Brewery

Muswell Hill

London

N10 3LU

Open Hours

M-F: 9am - 5pm

Sat: CLOSED

Sun: Various markets

Contact us

07731 609598

hello@twistedkombucha.co.uk